# Ask for Payment FAQ

#### 1. How is it different from regular *Comment to DM*?

The difference is the *end goal.*\
**Comment to DM** only sends a link by DM,\
while **Ask for Payment** can *ask for payment before the link is sent.*

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Everything is automatic, in one place: **Instagram + dibales.ai**
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#### 2. What products are a good fit for *Ask for Payment*?

Any link-based digital product, such as:

* eBooks / Worksheets
* Templates
* Presets
* Online classes, webinars, or paid groups

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#### 3. What if I sell more than one product?

Just create a separate automation for each product, with its own price, keyword, and link.

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#### 4. Is this feature safe for transactions?

Yes. Every payment in *Ask for Payment* is processed through **Singapay**, an official payment partner that is **licensed and supervised by Bank Indonesia and Indonesia's Financial Services Authority (OJK)**.\
That means every transaction runs through a certified system that meets national security standards.

<https://singapay.id/about-us>&#x20;

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#### 5. Where can I track sales and withdraw my earnings?

All sales activity can be tracked directly in the **dibales.ai dashboard**, including payment status, total earnings, and the balance available to withdraw.\
*Instant withdrawals* are available only to verified **Exclusive Affiliates**.

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#### 6. What fees apply when using *Ask for Payment*?

Here are the fees for using *Ask for Payment* on **dibales.ai**:

* **Transaction fee:**
  * **Plus** plan: 3% per transaction
  * **Pro** plan: 1% per transaction *(the lowest transaction fee among local automation platforms)*
* **Payment method admin fee:**\
  Admin fees from payment methods (for example QRIS or virtual account transfer fees) can be set to suit you.\
  They can be **charged to the buyer**, or **covered by the seller** automatically through a setting in the dashboard.
* **Withdrawal fee:**\
  Each withdrawal has a fixed fee of **Rp2,770 per transaction**,\
  which is also one of the lowest withdrawal fees compared to similar platforms.

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#### 7. What's the main advantage of *Ask for Payment* over other methods?

| | Flow |
| --- | --- |
| **Without Ask for Payment** | Comment → product link sent by DM → open the website → fill in the checkout form → pay → product access sent by email or WhatsApp → open the email or WhatsApp → product received |
| **With Ask for Payment** | Comment → product link sent by DM → pay → **product access received in the DM, automatically** |

No need to send buyers to a website, no need to set up an extra store, and no need for manual confirmation.

The result: a faster buying process and a better experience for your customers.

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