# Button di DM Tidak Merespons

#### Penyebab:

Permission aplikasi belum aktif sepenuhnya di pengaturan **Advanced Messaging** pada Facebook Page.

#### Solusi:

Cukup pastikan izin aplikasi aktif di halaman Advanced Messaging.

**Langkah-langkah:**

1. Login ke Facebook dan switch ke Page yang terhubung dengan akun IG.
2. Buka halaman ini 👉 [Advanced Messaging](https://www.facebook.com/settings/?tab=advanced_messaging)

<figure><img src="/files/NsYdgK48nzyoJQR9bIS7" alt=""><figcaption></figcaption></figure>

3. Klik **Edit** pada aplikasi **Pake.AI-IG (dibales.ai)**.
4. Pastikan semua izin (toggle) dalam keadaan **aktif / berwarna biru**.

<figure><img src="/files/QkwFOiiMuKFIR3NsQtrP" alt=""><figcaption></figcaption></figure>

5. Selesai

***

Jika masalah masih berlanjut, silakan hubungi kembali tim CS dibales.ai di Instagram atau Whatsapp kami <https://wa.me/628887771210>&#x20;


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