Broadcast Ext
Send broadcasts to WhatsApp chats and groups straight from WhatsApp Web with the dibales.ai Chrome extension.
Broadcast Ext is a Chrome extension for sending WhatsApp broadcasts straight from WhatsApp Web: open WhatsApp Web, prepare your contacts, write the message, then send. The extension links to your agent through a license key.
This guide is for the new dibales.ai dashboard. Still on the old layout? See Set Up WA Broadcast (EXT).
Before you start
- Pro plan. On the Plus plan, the Broadcast Ext page shows The Broadcast extension needs the Pro plan.
- Chrome on a computer. The extension doesn't work on a phone.
- WhatsApp Web logged in on that Chrome, with the number you want to broadcast from.
- A contact list in a CSV file, or a WhatsApp group whose members you want to message.
How it works
| Stage | Guide | What you do |
|---|---|---|
| 1 | Install & Connect the Extension | Install the extension, create a license key in the dashboard, then paste it into the extension. Once per device. |
| 2 | Send to Contacts | Message each contact privately, from a CSV file or a group's members |
| 3 | Send to Groups | Send the same message to several WhatsApp groups |
Broadcasting to contacts who have never chatted with you makes it more likely that WhatsApp limits your number. Focus on contacts who already know your business, leave a delay between messages, and test with your own number first. To broadcast to many people with more peace of mind, use WhatsApp Official Broadcast in the CRM, which uses official message templates.
How it differs from other features
| Broadcast Ext | Follow-up | |
|---|---|---|
| How it sends | You send it yourself from WhatsApp Web, in one run | Automatically, step by step, on each contact's schedule |
| Best for | One-off announcements or promos | Following up with leads until they buy |
Want to send scheduled messages to several groups regularly without opening WhatsApp Web? Use Follow-up with a WhatsApp group list.