Overview
TikTok Automation [BETA]
TikTok Automation in dibales.ai replies to your TikTok comments and DMs automatically. It's built on TikTok's official API and is still in Beta. There are three things to know before you start.
1. Comments and DMs run separately
EBOOK
ReplySure! Send us the word EBOOK in our DMs 📩
ReplyOn Instagram, people who comment get a DM right away in a single flow. TikTok's API doesn't allow that yet, so on TikTok the flow has two steps:
- Auto Reply Comment replies to comments and invites viewers to send a keyword by DM.
- Auto DM replies to DMs containing that keyword with the link or info you promised.
| Feature | TikTok | |
|---|---|---|
| Auto Reply (automatic comment replies) | ✅ | ✅ |
| Auto DM (automatic DM replies) | ✅ | ✅ |
| Comment to DM (one direct flow) | ✅ | ❌ |
The setup is designed to be as close as possible to Instagram Automation, so you can try it right away in the dashboard.
2. Your TikTok account must be a Business account
Your TikTok account needs to switch to a Business account before it can be connected to dibales.ai. Switching now requires verifying your business documents, and it's done in the TikTok app, not in the dibales.ai dashboard. The steps are in Connect Your TikTok Account.
For businesses registered in Indonesia, the accepted documents are (choose one):
- Micro and Small Business Permit (IUMK)
- Business Identification Number (NIB)
- Trading Business License (SIUP)
- Taxable Entrepreneur Confirmation Letter (SPPKP)
- Company Registration Certificate (TDP)
Additional information requested:
- State Gazette Supplement number (TBN)
- Decree number (SK)
- Taxpayer Identification Number (NPWP)
For other countries, follow the documents TikTok asks for in the app.
3. TikTok DMs are monitored more strictly
TikTok has become a social commerce platform with TikTok Shop, and all transactions are steered to happen inside its ecosystem. Because of that, TikTok scans DM content automatically. Messages detected as directing transactions outside TikTok may be moderated.
Use DMs for education, nurturing, or pointing viewers to your content.
For selling digital products, you can try the Ask for Payment feature. In our testing it works normally. However, because TikTok's DM policy is strict about transaction content, we can't yet guarantee how it will hold up in the long run.
[Update April 2026] This page was released alongside the launch of TikTok Automation in dibales.ai. TikTok's policies can change at any time, and we'll update this page if anything important changes.
Start by connecting your TikTok account: