Ask for Payment FAQ
1. How is it different from regular Comment to DM?
The difference is the end goal.
Comment to DM only sends a link by DM,
while Ask for Payment can ask for payment before the link is sent.
Everything is automatic, in one place: Instagram + dibales.ai
2. What products are a good fit for Ask for Payment?
Any link-based digital product, such as:
- eBooks / Worksheets
- Templates
- Presets
- Online classes, webinars, or paid groups
3. What if I sell more than one product?
Just create a separate automation for each product, with its own price, keyword, and link.
4. Is this feature safe for transactions?
Yes. Every payment in Ask for Payment is processed through Singapay, an official payment partner that is licensed and supervised by Bank Indonesia and Indonesia's Financial Services Authority (OJK).
That means every transaction runs through a certified system that meets national security standards.
5. Where can I track sales and withdraw my earnings?
All sales activity can be tracked directly in the dibales.ai dashboard, including payment status, total earnings, and the balance available to withdraw.
Instant withdrawals are available only to verified Exclusive Affiliates.
6. What fees apply when using Ask for Payment?
Here are the fees for using Ask for Payment on dibales.ai:
- Transaction fee:
- Plus plan: 3% per transaction
- Pro plan: 1% per transaction (the lowest transaction fee among local automation platforms)
- Payment method admin fee:
Admin fees from payment methods (for example QRIS or virtual account transfer fees) can be set to suit you.
They can be charged to the buyer, or covered by the seller automatically through a setting in the dashboard. - Withdrawal fee:
Each withdrawal has a fixed fee of Rp2,770 per transaction,
which is also one of the lowest withdrawal fees compared to similar platforms.
7. What's the main advantage of Ask for Payment over other methods?
| Flow | |
|---|---|
| Without Ask for Payment | Comment → product link sent by DM → open the website → fill in the checkout form → pay → product access sent by email or WhatsApp → open the email or WhatsApp → product received |
| With Ask for Payment | Comment → product link sent by DM → pay → product access received in the DM, automatically |
No need to send buyers to a website, no need to set up an extra store, and no need for manual confirmation.
The result: a faster buying process and a better experience for your customers.
